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Seuls les helpers (personnes qualifiées et formées à la désinfection) ainsi que le staff sont autorisés à apporter leur aide dans cette section.
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par philippe95
#159505
bonjour ,je reviens vers vous j ai eu a nouveau un blue screen hier un mois et demi que jen en avais plus avec l aide de grimpeur nous avions remis mes pilotes de carte graphique a jour
voila le rapport blue screen il comprend le dernier plantage ainsi que ceux précedent


computer name: PHILIPPE-PC
windows version: Windows 7 Service Pack 1, 6.1, build: 7601
windows dir: C:\Windows
Hardware: EasyNote LS44HR, Packard Bell, SJV70_HR
CPU: GenuineIntel Intel(R) Core(TM) i3-2310M CPU @ 2.10GHz Intel586, level: 6
4 logical processors, active mask: 15
RAM: 4139630592 total




--------------------------------------------------------------------------------
Crash Dump Analysis
--------------------------------------------------------------------------------

Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Sun 01/03/2015 19:46:45 GMT your computer crashed
crash dump file: C:\Windows\Minidump\030215-19250-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x74EC0)
Bugcheck code: 0x9F (0x3, 0xFFFFFA8004D29A10, 0xFFFFF80000B9C3D8, 0xFFFFFA80093C9690)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Sun 01/03/2015 19:46:45 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
Bugcheck code: 0x9F (0x3, 0xFFFFFA8004D29A10, 0xFFFFF80000B9C3D8, 0xFFFFFA80093C9690)
Error: DRIVER_POWER_STATE_FAILURE
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Tue 20/01/2015 12:08:57 GMT your computer crashed
crash dump file: C:\Windows\Minidump\012015-30279-01.dmp
This was probably caused by the following module: atikmpag.sys (atikmpag+0x780C)
Bugcheck code: 0x116 (0xFFFFFA800A663190, 0xFFFFF8800164580C, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\atikmpag.sys
product: AMD driver
company: Advanced Micro Devices, Inc.
description: AMD multi-vendor Miniport Driver
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. VIDEO_TDR_ERROR



On Thu 15/01/2015 11:37:44 GMT your computer crashed
crash dump file: C:\Windows\Minidump\011515-28860-01.dmp
This was probably caused by the following module: atikmpag.sys (atikmpag+0x780C)
Bugcheck code: 0x116 (0xFFFFFA8004928010, 0xFFFFF8800169580C, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\atikmpag.sys
product: AMD driver
company: Advanced Micro Devices, Inc.
description: AMD multi-vendor Miniport Driver
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. VIDEO_TDR_ERROR



On Mon 05/01/2015 18:30:49 GMT your computer crashed
crash dump file: C:\Windows\Minidump\010615-22713-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x75BC0)
Bugcheck code: 0x9F (0x3, 0xFFFFFA8004D84A10, 0xFFFFF80000B9C3D8, 0xFFFFFA8004B60520)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Sat 03/01/2015 18:26:30 GMT your computer crashed
crash dump file: C:\Windows\Minidump\010315-19468-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x75BC0)
Bugcheck code: 0x9F (0x3, 0xFFFFFA8004D46060, 0xFFFFF80000B9C3D8, 0xFFFFFA80097E33E0)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.





--------------------------------------------------------------------------------
Conclusion
--------------------------------------------------------------------------------

6 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.)

If no updates for these drivers are available, try searching with Google on the names of these drivers in combination the errors that have been reported for these drivers and include the brand and model name of your computer as well in the query. This often yields interesting results from discussions from users who have been experiencing similar problems.


Read the topic general suggestions for troubleshooting system crashes for more information.

Note that it's not always possible to state with certainty whether a reported driver is responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.




merci pour votre prise ne charge :)
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par g3n-h@ckm@n
#159518
salut c'est un vieux pc ?
tu as quel antivirus et as-tu McAfee security scan , si c'est le cas désinstalle ce dernier
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par philippe95
#159548
bonjour merci pour la prise en charge ,je l ai acheter il y a un an et demi .il date de 2010.
j ai eset nod 32 antivirus 7
et MBAM premuim
je te poste un rapport zhp diag
http://cjoint.com/?3Ccq6zzonuX
j ai essayer de passer adsfix mais il a planter a 65 pourcent erreur je sais plus trop qoi apres 2h de scan j avais une petite course a faire je le relance de ce pas donc a toute a l heure j espere
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par philippe95
#159581
deuxieme scan echouer a 70 pour cent
oui eset desactiver ainsi que windows defender
premier scan adsfix 9 element supprimer
deuxieme scan adsfix 1 element supprimer avant plantage erreur line 20249........
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par philippe95
#159584
non absolument pas j ai relancer le scan 3 h30 j etais pas scotcher dessus et la fenetre erreur me prenait presque l integraliter de ads fix
mon navigateur internet mozilla repond un peu mieux mais c est la premiere fois que je n arrive pas a aller a la fin d un scan de adsfix
captain on fais qoi maintenant.....
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par philippe95
#159647
bonjour,j avis pris les devant retelecharger reinstaller couper l antivirus jusqu au prochain redemarage et il a planter a 70 pourcent a nouveau j ai pris le temps cette fois si pour noter les lignes

SHORCUTS 2 USER PUBLIC DESKTOP avec un anti slash entre chaque

WINRAR.INK

erreur Line 20393
File C user philippe desktop ADSfix2.exe
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par g3n-h@ckm@n
#159677
bizarre , 11.30 j'avais déjà corrigé le beug...
tu es en france ?

y'a un truc qui bloque et je comprends pas ce que c'est .
prends celle-ci avec extension .pif ( au moins c'est pas le meme programme qui l'interpretera et qui l'executera , et si y' a un blocage aussi je saurai ce qu'il se passe )

http://www.aht.li/2600710/AdsFix.pif

double clic juste pour le lancer et tu réponds oui à la question "Avezvous cliqué en tant qu'administrateur ?" , quand même
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par g3n-h@ckm@n
#159726
bonjour normal je ne t'ai jamais demandé de passer zhpdiag

==
note : le rapport sera sur le bureau au nom de QuickDiag_date_heure.txt, et une copie du même nom sera disponible dans ton disque système ( logiquement C: )
désinstaller sophos

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