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par Pier3d
#179425
Bonjour,

Après des mois d'hésitation, j'ai finalement cédé à la pression de Microsoft et j'ai installé Windows 10. C'était vers le début de mai 2016. Au début tout allait bien. Puis, vers la fin de mai, crash. Un écran bleu que voici :
Image

Et ça se produit aux 20 minutes, parfois moins, jamais plus. Vous comprenez que l'ordinateur est inutilisable. Sauf en mode sans échec que j'utilise présentement.

Oui, en mode sans échec, je peux travailler aussi longtemps que je veux. Mais je n'ai pas de son, pas de mises à jour et de quelques autres fonctions.

Donc, voilà 3 mois que je vis en mode sans échec. Aujourd'hui, je tente de trouver une solution.

Quelqu'un ici saurait-il ce que veux dire PAGE_FAULT_IN_NONPAGED_AREA (WdFilter.sys).

Comme on me le conseille sur l'écran bleu, j'ai recherché dans Google. Ce que j'ai trouvé m'indique que ce problème peut se produire pour de multiples raisons. Je n'ai pas trouvé de filon où je rencontrerais des cas similaires au mien en quantité. En fait, je n'ai pas trouvé un seul cas similaire au mien.

J'ai lu à propos du logiciel WhoCrashed et je l'ai installé. À tous hasards, je poste son rapport.

System Information (local)
--------------------------------------------------------------------------------

Computer name: PIERRE2011
Windows version: Windows 10 , 10.0, build: 10586
Windows dir: C:\WINDOWS
Hardware: ASUSTeK Computer INC., SABERTOOTH X58
CPU: GenuineIntel Intel(R) Core(TM) i7 CPU 960 @ 3.20GHz Intel586, level: 6
8 logical processors, active mask: 255
RAM: 25760481280 bytes total

--------------------------------------------------------------------------------
Crash Dump Analysis
--------------------------------------------------------------------------------

Crash dump directory: C:\WINDOWS\Minidump
Crash dumps are enabled on your computer.

On Fri 15/07/2016 20:20:20 GMT your computer crashed
crash dump file: C:\WINDOWS\memory.dmp
This was probably caused by the following module: Unknown (0xFFFFC001E7522027)
Bugcheck code: 0x50 (0xFFFFC001E7522027, 0x0, 0xFFFFF8004BEAC076, 0x2)
Error: PAGE_FAULT_IN_NONPAGED_AREA
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error.
Google query: PAGE_FAULT_IN_NONPAGED_AREA
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On Fri 15/07/2016 19:51:54 GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\071516-30890-01.dmp
This was probably caused by the following module: wdfilter.sys (0xFFFFF800EBE7C076)
Bugcheck code: 0x50 (0xFFFFC001175B0DC4, 0x0, 0xFFFFF800EBE7C076, 0x2)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\WINDOWS\system32\drivers\wdfilter.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Microsoft antimalware file system filter driver
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
Google query: Microsoft Corporation PAGE_FAULT_IN_NONPAGED_AREA
--------------------------------------------------------------------------------------------------------------------------
On Fri 15/07/2016 19:11:55 GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\071516-23265-01.dmp
This was probably caused by the following module: wdfilter.sys (0xFFFFF800711EC076)
Bugcheck code: 0x50 (0xFFFFC000E0C1288F, 0x0, 0xFFFFF800711EC076, 0x2)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\WINDOWS\system32\drivers\wdfilter.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Microsoft antimalware file system filter driver
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
Google query: Microsoft Corporation PAGE_FAULT_IN_NONPAGED_AREA
--------------------------------------------------------------------------------------------------------------------------
On Fri 15/07/2016 13:24:45 GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\071516-19828-01.dmp
This was probably caused by the following module: wdfilter.sys (0xFFFFF801B33EC076)
Bugcheck code: 0x50 (0xFFFFC001060DA0C4, 0x0, 0xFFFFF801B33EC076, 0x2)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\WINDOWS\system32\drivers\wdfilter.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Microsoft antimalware file system filter driver
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
Google query: Microsoft Corporation PAGE_FAULT_IN_NONPAGED_AREA
--------------------------------------------------------------------------------------------------------------------------
On Fri 15/07/2016 12:56:52 GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\071516-43906-01.dmp
This was probably caused by the following module: wdfilter.sys (0xFFFFF8002B64C076)
Bugcheck code: 0x50 (0xFFFFC0023C53A003, 0x0, 0xFFFFF8002B64C076, 0x2)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\WINDOWS\system32\drivers\wdfilter.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Microsoft antimalware file system filter driver
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
Google query: Microsoft Corporation PAGE_FAULT_IN_NONPAGED_AREA
--------------------------------------------------------------------------------------------------------------------------
On Fri 15/07/2016 12:27:11 GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\071516-20531-01.dmp
This was probably caused by the following module: wdfilter.sys (0xFFFFF8018D56C076)
Bugcheck code: 0x50 (0xFFFFC00235ACBE64, 0x0, 0xFFFFF8018D56C076, 0x2)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\WINDOWS\system32\drivers\wdfilter.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Microsoft antimalware file system filter driver
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
Google query: Microsoft Corporation PAGE_FAULT_IN_NONPAGED_AREA
--------------------------------------------------------------------------------------------------------------------------
On Thu 14/07/2016 18:13:02 GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\071416-116484-01.dmp
This was probably caused by the following module: wdfilter.sys (0xFFFFF80143F0C076)
Bugcheck code: 0x50 (0xFFFFC0012F772154, 0x0, 0xFFFFF80143F0C076, 0x2)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\WINDOWS\system32\drivers\wdfilter.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Microsoft antimalware file system filter driver
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
Google query: Microsoft Corporation PAGE_FAULT_IN_NONPAGED_AREA
--------------------------------------------------------------------------------------------------------------------------
On Thu 14/07/2016 14:04:38 GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\071416-25140-01.dmp
This was probably caused by the following module: wdfilter.sys (0xFFFFF8006FB9C076)
Bugcheck code: 0x50 (0xFFFFC001A920C004, 0x0, 0xFFFFF8006FB9C076, 0x2)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\WINDOWS\system32\drivers\wdfilter.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Microsoft antimalware file system filter driver
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
Google query: Microsoft Corporation PAGE_FAULT_IN_NONPAGED_AREA
--------------------------------------------------------------------------------------------------------------------------
On Thu 14/07/2016 13:54:54 GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\071416-22406-01.dmp
This was probably caused by the following module: wdfilter.sys (0xFFFFF8016419C076)
Bugcheck code: 0x50 (0xFFFFC000AEC6900B, 0x0, 0xFFFFF8016419C076, 0x2)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\WINDOWS\system32\drivers\wdfilter.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Microsoft antimalware file system filter driver
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
Google query: Microsoft Corporation PAGE_FAULT_IN_NONPAGED_AREA
--------------------------------------------------------------------------------------------------------------------------
On Wed 13/07/2016 22:18:56 GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\071316-20687-01.dmp
This was probably caused by the following module: wdfilter.sys (0xFFFFF801257CC076)
Bugcheck code: 0x50 (0xFFFFC001D3980544, 0x0, 0xFFFFF801257CC076, 0x2)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\WINDOWS\system32\drivers\wdfilter.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Microsoft antimalware file system filter driver
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
Google query: Microsoft Corporation PAGE_FAULT_IN_NONPAGED_AREA
--------------------------------------------------------------------------------------------------------------------------
Conclusion

40 crash dumps have been found and analyzed. Only 10 are included in this report. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

wdfilter.sys (Microsoft antimalware file system filter driver, Microsoft Corporation)

If no updates for these drivers are available, try searching with Google on the names of these drivers in combination with the errors that have been reported for these drivers. Include the brand and model name of your computer as well in the query. This often yields interesting results from discussions on the web by users who have been experiencing similar problems.
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Dans mes recherches, j'ai vu plusieurs allusions aux barettes de mémoire, au cartes graphiques, particulièrement NVidia (ma carte graphique : NVidia GeForce GT430) et ses pilotes. J'ai moi-même exécuté le test de Windows 10 pour la mémoire vive et tout semble beau.

Il faut que je dise aussi que, croyant bien faire, dans les semaines qui ont suivi la migration vers Windows 10, j'ai fait la mise à jour de différents pilotes. Pour la plupart, je procédais ainsi : dans le gestionnaire de périphériques je cliquais droit sur un item, par exemple « carte réseau », puis, dans Propriétés, mettre à jour le pilote. Alors parfois Windows répondait que le meilleur pilote est déjà là, mais dans plusieurs autres cas, il le trouvait en ligne et l'installait. Dans un seul cas, j'ai dû aller moi-même sur Internet pour trouver un pilote et c'est sur le site de Realtek pour ma carte de son.

Jusqu'à maintenant, je n'ai pas osé retourner jouer avec les pilotes. Je préfère attendre de lire vos réponses. De toutes façons, ce n'est pas possible en mode sans échec et, en mode normal, je n'ai que 10 ou 20 minutes pour opérer. Après je dois redémarrer ce qui est infernal.

Merci de votre aide,

Pierre Cloutier


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